Banking System Integration Resource Centre

On September 9, 2022 we successfully integrated the Union Bay Credit Union banking system with the First Credit Union banking system. This Resource Centre has been created to answer your questions about what the banking system integration system means for you.

If you have additional questions, please reach out to your local branch, or our contact centre at 1-800-393-6733

Important Information for Legacy Union Bay Members

Check here for all the information you need to know about the final steps of the Union Bay & First Credit Union merger.

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Upcoming Union Bay Product & Service Changes

Effective Friday September 9^th 2022, all legacy Union Bay accounts will be switched to a First Credit Union account.

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Important Information for Existing First Credit Union Members

If you are a current First Credit Union member please check here for any service notices.

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Pre-Integration Checklist (Read me)

Prior to Friday, September 9^th, here are some things you will need to do:

Pick up your new debit card from a local branch
Follow the instructions for Interac e-transfer (see ‘Important Information for legacy Union Bay Members’)
Review account brochures to see how your account will be impacted (see ‘Union Bay Product Changes’)

Post-Integration Checklist (Read me)

After Friday, September 9, here are some things you will need to do:

Download the First Credit Union mobile app
Remove Union Bay mobile app from your phone
Sign into digital banking (online or mobile app) using your account number
Reset account alerts and your Interac e-Transfer profile
Set up Interac Autodeposit
Add Interac e-Transfer recipient contact information

First Credit Union operates on the traditional territories of the Coast Salish Peoples, specifically the K’òmoks, Klahoose, Tla’amin and Squamish Nations